Hotel a Spring Bay

“The pictures online are not real life.”

“N”

“Gpod”

“I originally checked into the hotel and was assigned a room that when I got there the room was not clean, the toilet had feces in it and there were dirty towels in the bathroom. I approached the front desk to move rooms, but was met with well a non apologetic guest host who in my opinion made me feel like it was my fault. She did move me to another room where, in my opinion that floor and my room needs some work.The trim on the door is falling off and did fall off in the hallway was laying in...

“Friendly, helpful staff”

“Bedding was so comfortable. Room was quiet. Nice selection for breakfast and the food was good.”

“Avg ”

“Clean, large space, good quality, easy to find.”

“I picked this place because of decent reviews... Not sure if I got unlucky with my room, but it was bad. I walked in and saw that it wasn't the room I booked (no king bed), and that it was unkept and generally not very clean. I booked another room at a different hotel and never looked back. Didn't stay here, and wasn't offered a refund (in fairness it was a non-refundable booking, but under the circumstances I think a refund would have been fair). ”

“The room was clean, hallway was clean. Breakfast was clean and a good amount of options. Staff was the sweetest.”

“If you have bad knees and severe arthritis like me THERE’S NO ELEVATOR DO NOT STAY HERE unless you can carry your luggage up flights of stairs. For me it was a struggle that left me in tears. The room was OK, room lighting is dark, a bit of mold, a dingy bathtub, broken thermostat button, but decently clean. The desk guy was nice, but casually told me after check-in there’s no elevator. No offer of help. I can’t comment on the breakfast the stairs hindered that trip. ”

“Bueno”

“Good room and helpful staff. They are actively making improvements, but I don't mind the progress!”

“I came to relax after a long day at a conference. I planned on going swimming. I never made it there. After making a few phone calls, I realized the bed was too comfortable to move. I had a great night sleep- didn't wake up once for a bathroom trip, and I usually do at home. I highly recommend. ”

“Best breakfast hands down”

“Big rooms always clean. Friendly staff”

“Satisfactory room. Not so much with breakfast options.”